Privacy Policy

What We Collect

• Account and profile details (name, email, phone, clinic affiliation).
• Appointment and consultation data you provide through the app.
• Health or medical information you choose to share.
• Communications with our support or clinic staff.
• Device and usage data (IP address, device identifiers, app activity logs).

How We Use Data

• Provide and improve appointments, consultations, and care coordination.
• Authenticate users and maintain account security.
• Send service updates, reminders, and support responses.
• Comply with legal, regulatory, and medical record obligations.

Data Sharing

• Authorized clinic staff and healthcare providers involved in your care.
• Service providers that host, process, or support the app (under contract).
• Law enforcement or regulators when required by law.

Security Safeguards

• Administrative, technical, and physical safeguards to protect data.
• Role-based access controls and least-privilege access.
• Secure transmission protocols (HTTPS/TLS) where supported.
• Monitoring and audit logs to detect unauthorized access.

Retention & Deletion

We keep personal data as long as your account is active or as needed to provide services and meet legal obligations. If you request account deletion, your personal data is deleted after verification, unless a longer retention period is required by law.

Uninstalling the app does not delete your account. You can delete your account from the side menu, or reach out to us through the Contact Us page for assistance.

Your Choices

• Access, update, or correct your information from within the app.
• Request a copy or deletion of your data through the Contact Us page.
• Opt out of non-essential communications where available.

Contact

If you have questions about privacy or data security, reach out via the Contact Us page and we will respond promptly.